IT infrastructures and networks are a substantial investment and your organisation expects a reasonable level of return from this investment. Genisys hardware and network support capabilities ensure that you get as high a return as possible on your investment. With multi-vendor support capability, we are ideally positioned to be the single source supplier for all of your computer hardware maintenance and network support.

Once your network is operational, you need to keep it running smoothly at all times. Genisys offers a number of responsive and flexible support services that are designed to allow your organisation to focus on it's core business with as little disruption as possible to the day-to-day running of it's IT infrastructure. Regular preventative maintenance and health checks, together with technical and hardware maintenance support around the clock, adds up to complete peace of mind and a high-level of service.

Network support contracts include bi-annual network health checks, which identify any changes, highlight possible problem areas and produce an updated report on the health of your network server(s).

A client with multi-vendor LAN's and WAN's, will receive technical and maintenance support via our Helpdesk that is within our Technical Services department. This knowledgeable department, with extensive corporate network experience can be combined with software support, extended warranties or on-site support to tailor options to meet your organisation's requirements.