The past decade has seen networking technology influence and shape the way we do business. However, many businesses still rely on separate network infrastructures for transmission of their voice, video and data, while everyday business requirements often force these disparate networks to inter-operate. As a result, deploying multi-service applications such as unified messaging or web based customer contact centres is a daunting task, because it requires expensive and complex links between proprietary systems (such as PBX's) and standards based data networks.

In today's world companies are beginning to move away from an "Old World" proprietary approach towards a single IP based converged network, where our voice, video and data are now absorbed as an IP application and transported over one infrastructure.

By converging communications networks onto a single IP Based network, the benefits to your business are clear: lower network and communication costs, greater functionality and business flexibility, easier management and higher staff productivity.

IP Telephony is the application of technology that paves the way forward for convergence by offering a comprehensive range of products to solve all your convergence needs, from the small/home office to the large enterprise. It is today's alternative to the traditionally circuit switched telecommunications model.

Based upon internationally recognised standards, IP Telephony facilitates new and innovative business enhancing applications that can grow adjacent to your network.

Times to consider IP telephony:

• Upgrading your phone system or data network due to increased traffic or demand for new facilities.
• Relocating or establishing a new premises.
• End of lease on your existing phone system.
• Establishing a call centre to improve customer service or drive sales
• Affording home and mobile workers the same services and functionality that they would receive in the office.
• Interconnecting branches to create a single, seamless enterprise.

Genisys is now in a position to offer a full range of IP Telephony solutions. By converging voice, video and data onto a single IP network, companies are able to take advantage of IP technology.

We can provide a range of Cisco solutions necessary to implement and consult on infrastructures offering true scalability, reliability and availability.

Download white paper : The Business Case for IP Telephony

To know more on how we can help you and your Business, email sales@genisys-group.com